P
Pythia · Cedarline Market — sample
Client Evidence Portal
● Privacy-filtered sampleReview the proof behind scored transactions. Fictional store, 30 days of generated conversations.
Avg 4-Step Score★ /100
— /100
— transactions scored
1 · Greet+25 pts
—
within 10 seconds
2 · Add Value+25 pts
—
upsell / rewards ask
3 · Validate+25 pts
—
purchase affirmation
4 · Thank+25 pts
—
close-out
Insight Feed
Actionable store issues — fix now
4-Step Completion
— scored transactions in view
Service Timing
The clock starts before the first word
— of customers never greeted · —
Arrival → Greeting (greeted only)—
· of those, greeted within 10 seconds—
Greeting → Close—
Total visit—
wait — avg
interaction — avg
Score Trend
Daily average 4-step score · goal lines 60 / 75 / 85 · full 30 days
Service Quality
Conversation health in view
Shift Scorecard
Same store, different dayparts
Shift comparison appears once a daypart has 5+ transactions in view. Mornings are gated — this store's registers run afternoons and evenings.
Patterns
What hundreds of interactions reveal · all data · not affected by filters
Customers greeted within 10 seconds leave Positive 72% of the time — vs 44% when never greeted.n=214 vs 96
Greeting is contagious: when the visit starts with a greeting, Thank follows 84% of the time — vs 57% without one.n=238 vs 98
On days with a live store issue, service averages 61 — vs 69 on clean days. Broken store, broken service.n=4 vs 26
Customer Traffic & Demographics
People Counter · aggregate estimates · full 30 days
People counted8,642customer visits
Busiest dayFriday1,420 visits
Peak window4-6 PMavg. 39/hour
Average traffic by dayvisits
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Estimated customer mixaggregate only
Under 188%
18-3434%
35-5439%
55+19%
52% Male48% Female
Estimated in aggregate. No images are stored and no faces are identified.