Pythia offers separately enrolled programs for account security, Echo conversations and operational alerts. A separate Echo Store Manager Demo is being prepared; enrollment is not open. Each program has its own consent and opt-out controls. Sections 1 through 8 below apply to account security; the other programs follow.
1. Operator and ScopePythia Scorecard and PYTHIA Pro are products of Pythia Store LLC. Pythia Store LLC (“Pythia Store,” “we,” “our,” or “us”) operates the transactional PYTHIA Pro account-security text message program described in this policy. The program is available only to existing employees and managers of Pythia Store clients who have authenticated PYTHIA Pro accounts.
This SMS Messaging Policy supplements and should be read together with our Privacy Policy and Terms of Use. It is not a separate privacy policy. The Privacy Policy remains Pythia Store LLC’s single, canonical privacy policy.
2. Messages We SendThe program sends one-time passcodes and verification codes for phone verification, two-factor authentication, sign-in, and user-initiated account-security checks. We do not send marketing or promotional messages through this program.
A requested code uses this format: “PYTHIA Pro: Your security code is 123456. It expires in 10 minutes. Reply STOP to opt out; HELP for help.”
3. How Users Opt InThe only initial SMS opt-in channel is the authenticated PYTHIA Pro Account Security page at https://console.pythiascorecard.com/account/security. There is no public-web, keyword, QR-code, paper, or verbal initial enrollment.
To verify a phone, a signed-in user enters a mobile number the user owns or is authorized to use and the current account password. The user must affirmatively check the separate checkbox labeled “I agree to receive PYTHIA Pro account-security text messages.” The checkbox is unchecked by default. The user then selects “Send verification code” and enters the code received.
To enable or re-enable SMS two-factor authentication, the user again enters the current password and affirmatively checks a separate checkbox with the same label. That checkbox is also unchecked by default. The user then selects “Enable text-message codes” or “Re-enable text-message codes” and completes code verification. Declining SMS consent does not prevent ordinary PYTHIA Pro account use; it leaves SMS account security disabled.
Public, sanitized screenshots of both authenticated consent points are available on our SMS Opt-In Process page.
4. Consent DisclosureThe following disclosure appears with each SMS-consent checkbox:
“By checking this box, you agree to receive transactional PYTHIA Pro account-security text messages from Pythia Store LLC at the mobile number you provide. Codes are sent only when you request one or initiate an SMS-protected account-security action. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. View the Terms of Use and Privacy Policy.”
5. Frequency and ChargesMessage frequency varies with user-requested account-security activity and the number of codes requested. Message and data rates may apply. Pythia Store does not charge a separate fee for these messages, but a user’s wireless carrier may charge for message or data usage.
6. Mobile Data and PrivacyWe collect the mobile telephone number a user chooses to provide, the user’s SMS-consent choice, and records needed to verify and secure the account. We use this information only to provide and administer the user-requested PYTHIA Pro account-security text message program.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
Twilio acts only as a service provider and processor on behalf of Pythia Store LLC, solely to deliver account-security text messages; it may not use mobile-number or messaging-consent information for its own purposes. Additional details are in Section 6A of our Privacy Policy.
7. Opt-Out, Help, and Re-EnrollmentReply STOP to opt out. A user may also remove the mobile number in authenticated Account Security. After opting out, no further PYTHIA Pro account-security text messages will be sent unless the user re-enrolls. Reply HELP for help or email info@pythiascorecard.com. Carriers are not liable for delayed or undelivered messages.
After a prior STOP, replying START or UNSTOP only removes the carrier-level block. The user must still return to authenticated Account Security and complete the separate unchecked-checkbox flow to re-enable SMS account security.
8. Contact and Related PoliciesQuestions about this program may be sent to info@pythiascorecard.com. Review the Privacy Policy, Terms of Use Section 25, and SMS Opt-In Process for the related privacy, legal, and consent-flow details.
PYTHIA Pro Echo conversational messagesPythia Store LLC also offers optional Echo conversations for signed-in clients, including employees with access to their own records. Echo is an AI assistant that answers questions about the scorecard information the user is allowed to see. To enroll, verify your phone in Account Security, then open Echo settings, select your company, check the separate SMS consent box and confirm your password. The box is unchecked by default. WhatsApp and phone access have separate choices. This enrollment does not subscribe you to marketing.
Echo replies when you contact it. Message frequency varies with your conversations. Message and data rates may apply. Reply STOP to opt out or HELP for help. To re-enroll, use the consent controls in Echo settings. You can continue using Echo in the console without SMS, WhatsApp or phone access. See the Echo opt-in process.
PYTHIA Pro operational alertsOperational alerts are a separate optional program that sends scorecard trends and service updates from a separate number. Verify your phone and enable the separate Operational Alerts consent in Account Security, then choose SMS trend updates in Echo settings. Account-security consent or permission to text Echo does not enroll you in operational alerts.
Trend updates are weekly by default, with daily, weekly or off options. Updates are sent when meaningful changes are available; delivery observes the location's quiet hours. Message and data rates may apply. Reply STOP to the alerts number to stop operational alerts, or HELP for help. Turning off operational alerts does not turn off conversational Echo replies or security codes. See the operational-alerts opt-in process.
Consent to either program is optional and is not a condition of purchase. Neither program sends marketing or promotional messages. Carriers are not liable for delayed or undelivered messages. Contact info@pythiascorecard.com for assistance.
Echo Store Manager Demo
Enrollment is not open yet. These terms describe the separate demo program being prepared. This page does not enroll you or start messages.
Pythia Store LLC is preparing an optional product demonstration for visitors who want to try Echo as the manager of a fictional store. Echo is an AI assistant. The employees, stores, supplier reports and staff actions are simulated. The demonstration promotes Pythia; it is separate from account-security codes, client Echo conversations and operational alerts.
When enrollment opens, text ECHO to the demo number shown on the booth sign or at https://console.pythiascorecard.com/echo-demo. That text, sent after reading the disclosure, is your consent. The first reply confirms your enrollment. A QR scan, badge scan, verbal request or existing client consent alone does not enroll you.
Four planned check-ins per day for three days, twelve in total, plus a welcome confirmation and additional replies or action updates when you engage. Scheduled outreach ends after the third demo day. Demo texts arrive between 8 am and 8 pm in your local time; the demo starts in Pacific time for the Las Vegas show and you can change your time zone by reply. Message and data rates may apply. Consent is not a condition of purchase.
Reply STOP to the demo number to stop demo texts, or HELP for help. Stopping the demo cancels pending demo messages. After a STOP, re-enrollment requires a fresh ECHO text and is available only when we lift the suppression; START alone does not restart a demo. Demo consent does not subscribe you to later sales texts, email marketing or automated calls.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Providers that deliver and process the requested demo act on our behalf, not for their own marketing.
Carriers are not liable for delayed or undelivered messages. Contact info@pythiascorecard.com for help. Read the planned demo opt-in process, demo privacy notice and demo terms.